Al Bassami Transport
End-to-end automation of car carrier logistics with real-time tracking and regional tax compliance
الفوترة Asset Management Compliance Fleet Management Traceability Dispatch & Planning
Al Bassami Transport is a leading vehicle logistics provider in the Middle East, recognized for its expertise in both cross-border and domestic car carrier operations. Operating through a network of depots and managing thousands of vehicle transports annually, the company serves key automotive players—from manufacturers and dealerships to private clients—across the GCC. Al Bassami plays a vital role in ensuring efficient, reliable, and compliant vehicle movements at scale.
Challenges
As demand for cross-regional logistics expanded, Al Bassami faced growing complexity in operational efficiency, compliance, and real-time visibility
Key objectives to reach
- Manual loading operations: Vehicle loading and offloading were coordinated manually across sites, leading to inconsistent records and costly time delays.
- Complex routing coordination: Without intelligent routing logic, dispatch teams struggled to plan multi-stop routes, increasing fuel consumption and labor hours.
- Weight and volume handling gaps: The lack of auto-calculated loading metrics impacted billing accuracy and limited warehouse throughput.
- Manual vehicle inspections: Paper-based vehicle inspections before dispatch caused bottlenecks, reduced accountability, and delayed fleet turnaround.
- Invoicing compliance challenges: Multi-tax invoicing across regions with varying terms led to tax errors, delays, and non-compliant documentation.
- Customs documentation delays: Manual clearance paperwork and broker follow-ups created shipment delays at borders.
- Limited logistics visibility: Absence of real-time tracking made it hard to detect delivery issues or optimize routes.
- Underutilized carrier capacity: Without automated load calculations, trucks were often underfilled or overbooked, disrupting operations.
Solutions
Solution Founder deployed a regionally localized, fully integrated Odoo ERP platform tailored to Al Bassami’s vehicle transport operations. The implementation focused on automating dispatch, enhancing visibility, and ensuring regional compliance:
1Smart Vehicle Loading & Offloading
Mobile-enabled workflows now manage all vehicle entries, onloading, and offloading across depots. Auto-calculated load volumes based on vehicle specs help optimize carrier capacity and dispatch plans, reducing delays and manual input errors.
2Multi-Route Planning & Real-Time Tracking
Automated routing logic helps dispatch teams coordinate multi-stop pickup and delivery points. Integrated GPS tracking provides live updates on vehicle and driver status, empowering proactive customer communication and faster issue resolution.
3Real-Time Vehicle Inspection & Safety Control
Digital checklists with mobile capture and signature workflows replaced manual inspections. These ensure pre-dispatch safety compliance and generate audit-ready reports for internal and regulatory use.
Result
A modern, compliant logistics operation built for speed and scalability
- 30% faster loading and unloadingAutomated workflows eliminated manual dependencies and reduced vehicle processing times at depots.
- Improved compliance and audit readinessTax-compliant invoicing, inspection logs, and customs documentation now meet all regulatory standards.
- Simplified cross-border operationsMulti-region billing and customs tracking are now fully integrated, streamlining cross-GCC operations.
- Real-time operational visibilityFleet tracking and dispatch dashboards enable data-driven decisions and reduce in-transit uncertainties.
- Higher truck utilization Load optimization tools have reduced underused capacity and minimized last-minute reassignments.
Three key features that made the difference
How tailored functionalities unlocked measurable impact
1Vehicle Loading Automation
- Auto-calculated load metrics by vehicle type
- Mobile workflows for entry, onloading, and offloading
- Reduced depot processing time and manual errors
2Regional Invoicing & Customs Compliance
- ZATCA e-invoicing and Arabic language support
- Dynamic tax rules by region, goods, and customer
- Customs clearance workflows linked to shipment records
3Real-Time Tracking & Middle-Mile Monitoring
- Live vehicle and driver tracking
- Middle-mile visibility and load planning dashboards
- Delay alerts and route optimization tools
Conclusion
With Odoo and Solution Founder, Al Bassami has transitioned from manual-heavy vehicle logistics to an automated, transparent, and compliance-ready enterprise. The company now operates with greater agility, reduced operational delays, and scalable digital workflows—ready to meet the regional demands of modern car carrier logistics.
Meet our expert !
Let’s fix a call with Tahir who was
in charge of this amazing project !
